1. Introduction

Welcome to TronBig Global Ltd. (“We” , “our” , “us” ). At TronBig Global Ltd., we are dedicated to protecting your privacy and ensuring the security of your personal information.

This privacy policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, which involve web 3, crypto, portfolio management products and its affiliate services if any. By using our website and services, you consent to the practices described in this privacy policy.

2. Information we collect

• 2.1Personal Information

  We may collect various types of personal information , including but not limited to:

  1. Contact Information: This may include your name, email address, mailing address, and phone number.
  2. Account Information: If you create an account with us, we may collect information such as your username, password, and other account details.
  3. Financial Information: When necessary, we may collect payment information, such as cryptocurrency wallet addresses or other financial information.
  4. Demographic Information: We may collect demographic information, including your age, gender, and location.

• 2.2Non Personal Information

  We may also collect non-personal information, including:

  1. Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our website. This helps us improve our services and tailor content to your preferences.
  2. Device Information: We may collect information about the device you use to access our services, including the type of device, operating system, and browser.
  3. Usage Data: We collect information about your interactions with our website and services, such as the pages you visit and the actions you take.

3. How your information is used

We use the information we collect for the following purposes:

• 3.1To Provide and Improve Our Services

  We use your information to provide our services for web 3, crypto , affiliate and portfolio management products and to continually enhance and personalize these services.

• 3.2Communication

  We may use your contact information to send you updates, promotional materials, and other communications related to our services and the products and services we promote. You can opt out of these communications at any time.

• 3.2Customer Support

  We may use your information to provide customer support and address any inquiries or concerns you may have regarding our products and services we offer.

• 3.4Legal and Security

  We may use your information to comply with legal obligations, resolve disputes, and protect our rights, property, and safety, as well as those of our associates and customers.

4. Disclosure of Information

We may share your information with the following parties:

• 4.1Affiliates and Partners

  We may share your information with our affiliates and partners to provide our services and promote web 3 and crypto products and services.

• 4.2Service Providers

  We may use third-party service providers to assist us in delivering our services. These providers may have access to your information but are only authorized to use it in connection with the services they provide to us.

• 4.3Legal Compliance

  We may disclose your information when required by law or to protect our legal rights and interests.

5. Your choices and rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we huld about you.
• Rectification: You can request corrections to inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal information, subject to our legal obligations.
• Objection: You can object to the processing of your data for certain purposes.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.

6. Retention

All Personal Information collected from the user under the point ‘information we collect at the time of registration’ will be retained for as long as your account remains in existence and for such period thereafter as required under any law for the time being in force.

7. Data Security

We take reasonable measures to safeguard your information against unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

8. Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes as required by applicable laws.

9. Governing law and jurisdiction

The creation, legality, implementation, and resolution of disputes related to this privacy policy shall be subject to the laws of the Country. All disputes between the parties shall be exclusively heard and resolved by the Courts situated at the registered address of the COMPANY.

10. Concerns and questions

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us.